The Chromebook's LCD display is a sensitive component and many things can damage or cause it to not work correctly. It is important to clean your screen properly and safely handle and store your Chromebook to avoid screen damage.
Best Practices to Care for Your Screen
- Keep the Chromebook from being dropped.
- Avoid storing the Chromebook with the screen in the open position.
- Close the lid gently without slamming the lid shut.
Keep the keyboard and screen clear of items.
Placing anything on top of it (even something as small as pencils, erasers, sheets of paper) can potentially damage the screen if you forget to remove such items before closing the lid.
Keep objects away from poking the screen.
If you have a touchscreen on your Chromebook, be careful how much pressure you apply with your fingers. Avoid poking the screen with sharp objects or anything that will mark or scratch the screens (such as pencils, pens, erasers, etc).
Keep heavy objects away; avoid excessive pressure.
Excessive pressure or weight can easily cause the screen to crack. Be careful not to carry the Chromebook by its screen. Avoid leaning or placing items (especially heavier items) on top of your Chromebook that could apply pressure as they are not meant to hold weight.
Keeping Your Chromebook Clean
Avoid getting moisture in any openings.
The inside of ports (USB-C, Power, HDMI) are not meant to be cleaned with cleaners as any moisture might cause them to stop working.
It is not wise to use aerosol sprays, solvents, or abrasives.
You can use a wide variety of cleaning and disinfecting products for electronics. Most cleaning products and wipes will indicate on the label whether it is safe to use on electronics. When there is no information on the label, avoid using any product containing any high concentration of ammonia or other strong solvents to clean your Chromebook.
Spray the cloth, not directly onto the device.
Remember that water and electronics do not mix. Anything you use should be lightly moistened. You should never spray any liquid directly on the computer. Instead, first spray a cloth before wiping down the device. Use a dampened, soft, lint free cloth to clean the computer’s screen and exterior.
Use electronic wipes that are lightly moistened with a 70% alcohol solution.
When cleaning your Chromebook, excessive moisture is not good for its components. Any wipes, paper towels, or cloths should be lightly sprayed or moistened with a 70% alcohol solution. Packaged pre-moistened eyeglass lens cleaning tissues can also be used to clean the screen. Remember, that too much moisture on the screen or especially on the keyboard can affect its functionality.
Power down Chromebook when cleaning. Let dry before using.
It is best to power down your Chromebook while cleaning. Afterward, wait until all moisture has evaporated completely before closing the screen for storage or turning it back on again.
If your Chromebook screen is damaged, contact your school. Please be aware that there may be fees associated with this. Refer to your principal for further details. Replacement costs for technology are outlined in the Student Electronic Equipment Loan and Use Agreement.
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