When you submit a request, you will receive email notifications related to your help requests. For ease of searching for and locating all of your help requests in one place, simply log into your CPS Help Desk account to find a request, check its status, apply an updated comment, or mark it solved if your issue has been resolved.
First, log into your CPS Help Desk account.
You can review your requests by clicking on your profile image and selecting Requests.
You will be able to see all of your submitted requests.
Click on a request to:
- view the details
- add more comments and / or mark it solved
- leave satisfaction feedback once your request is resolved