If you are having issues with your ParentVUE account, please review these helpful tips/reminders:
- Parents cannot use the same email address on multiple ParentVUE accounts (i.e. mom and dad cannot use the same email address for their accounts)
- Currently, settings do not permit parent accounts to CC/message other parent accounts in Synergy Mail.
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Click here to make sure you know how to uninstall the old app correctly from your mobile device and install the new app.
- System requirements for mobile app:
- iOS device must be 15.6 or later
- Android device must be Android 10 or later
- To change your password for ParentVUE, make sure you open a web browser such as Chrome or Mozilla and use this ParentVUE URL. Directions: Forgot Your ParentVUE Password (web version)
- If you continue to have issues with resetting your password, you will need to contact your child's school for further assistance (usually someone in the front office or the guidance counselor can assist).