Viewing Synergy Mail
NOTE: Both the iOS and Android versions of the ParentVUE and StudentVUE mobile apps support Synergy Mail.
A circle icon displays next to unread messages.
Emails with attachments display a paper clip icon.
You can only delete messages after moving them to the Trash folder.
Icons for Synergy Mail are:
- The Settings gear icon allows you to create signatures for both new messages and replied to / forwarded messages.
- The Flag icon marks a message as Read or Unread.
- The Folder icon moves the current message to the Inbox, Sent, Trash, Alerts, or custom folders, depending on the folder in focus.
- The Trash icon removes messages. NOTE: The icon changes to Delete when viewing the Trash folder.
- The Arrow icon replies to or forwards messages.
- The Edit icon opens the New Message screen.
Creating Folders
- Tap the + sign in the bottom left corner in the iOS version or tap Folder at the top right corner in the Android version.
- Tap Create New Folder.
- Enter a folder name.
- Tap Save.
Composing Messages
- Tap the bar at the bottom of the screen to select a student to focus to and access the icons.
*Select a student to focus to in ParentVUE. - Tap the Inbox and tap the Arrow to reply to a message or tap the Edit icon in the bottom right corner of the mailbox screen.
- Tap "To" and locate the recipients to add.
* For ParentVUE: The student's Teacher and Counselor display with the name of the student in focus. (In the Android version, the recipient screen displays options for student's Teachers, Counselors, Groups, Staff, and Contact Lists.)
* For StudentVUE: The My Teacher, My Counselor, and My Groups display with the Staff, Students, and Contact Lists. (In the Android version, the recipient screen displays options for My Teachers, My Counselors, My Groups, Staff, Students, and Contact Lists.) - Tap Send to send the message or tap Cancel to save the message as a draft or discard it.