You can add additional multi-factor security authenticators (MFA) through your OneLogin Portal. This ensures you are never locked out of your portal.
Add Additional Security Factor
*This can be done on a computer, laptop, or Chromebook.
- Log in to your OneLogin account.
- In your portal, click on your avatar next to your name and select Profile
- Under Security Factors, click Add Factor.
- Choose OneLogin Security Questions and follow the prompts to add security questions to your security factors. Or choose OneLogin Protect and be sure to have your phone nearby.
You will now have the option of choosing between OneLogin Protect or Security Questions when signing into OneLogin. Discover how to switch between your MFAs at the login screen.
Remove a Security Factor
Before removing OneLogin Protect from your profile, create a OneLogin Protect backup.
*This can be done on a computer, laptop, or Chromebook.
- Access your security factors window as mentioned previously.
- Next to the security factor you wish to remove, select the 3 dots icon and select Remove.
- Then, select the Add Factor button to add your security factor again.
If you are unable to remove a security factor, please submit a request.
